Welcome to OzRunways Support

Welcome to OzRunways’s Support System. This is the home of all support for OzRunways

You can search our knowledge base articles, and click start discussion to privately email a support person if you’re having trouble.

EASTER SUPPORT

Over easter our team will be enjoying some well earned rest. Support will be monitored periodically but only account issues will be answered - please check the Youtube links below for tips if you are having login issues. All non-urgent enquiries will be dealt with after easter.

ACCOUNT ISSUES OR TROUBLE SIGNING IN

If you are contacting us regarding account-related issues, please let us know your User ID, which you can find at the top of the settings tab. We reccomend watching this video if you are having trouble sigining in on OZ RWY for iOS, or this one for RWY for Android.

Technical Issues

If you find a glitch, please be as specific as you can be on how to recreate the problem and if you can, please attach a screenshot so we can see what is going on. You take a screenshot by pressing the home and power buttons of your iPad at the same time. The screen will flash and the image stored in the Photos App.

You do not need to log in, just click "Start a Discussion" below to privately email support personnel!